Indoor navigation for retail

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Revolutionize the store experience

Interact Indoor navigation helps make shoppers’ in-store experiences as engaging and personalized as their online experiences. Give customers step-by-step instructions on how to find what they want as quickly and painlessly as possible, and offer them the help they need whatever their location in your store. All while gaining insight into store traffic patterns that you can use to make your layout as effective as possible.

Side view of woman holding juice bottles at refrigerated section in supermarket

Put customers first

Let shoppers locate products or services in store and navigate to them directly through Interact-enabled retail apps. Shoppers can upload a shopping list before their visit, get guidance while in store, and even call store personnel to their location rather than having to seek them out.

Business owner at a hardware store working on his laptop

Optimize your store layout

Design your store layout around findings from occupancy data that analyzes shopper traffic patterns, offering fresh insights into how your store is used. With an optimized layout, you can increase upselling, maximize your store’s attractiveness and effectiveness, and eliminate dead spots.

Woman holding smart phone with aisle-side promotion on screen in supermarket

Push aisle-side promotions

Personalize the customer experience by sending shoppers relevant promotions while in store. Use the gathered data to analyze the effectiveness of your in-store marketing campaigns.

Drive profits

Adjust key product locations based on occupancy insights that inform you which areas of your store enjoy the greatest footfall, placing items with the highest value in prime areas, or showcasing items that may soon be expiring to minimize waste.

Asian woman on smart phone shopping for frozen food in grocery store

Entice shoppers

With the rise of online purchasing, shoppers now expect a seamless customer experience across all touchpoints, whether digital or physical. That means making your brick-and-mortar store at least as informative, interactive, and responsive as your online platform. Give shoppers a reason to visit with Interact Indoor navigation.

More Interact capabilities for retail

Lighting management

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Scene management

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Energy optimization

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Multisite management

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See what Interact can do

Location based marketing at aswaaq

Find out how Dubai retailer aswaaq and its customers benefit from the Interact Retail Indoor navigation via the store’s customer app.

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Take the next step

Talk to our experts

Tell us what you're looking for. Our experts will work with you to design the system that's right for you. If you're a system specifier, find out more about enhancing your client's offering with Interact and request access to tender text.

Tools & resources

Join our developer community for access to open APIs and other development tools. You can create personal assistance apps, integrate with building management systems, analyze collected data for new insights, and much more.

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