Interact Hospitality

Streamline operations and improve guest services

Interact Hospitality delivers real-time operational transparency across your property enabling you to deliver enhanced guest experience while improving staff efficiency and saving energy. Connected LED lighting delivers energy efficient, mood-enhancing lighting scenes from the lobby, restaurants and ballroom to the guest rooms. Interact Hospitality software integrates with other systems such as HVAC and PMS, giving real-time visibility in one intuitive Interact dashboard to streamline operations and improve guest services.

*HVAC = Heating, Ventilation and Air conditioning
** PMS = Property Management System

Case study: Swissotel The Stamford, Singapore

Swissotel The Stamford, Singapore

What is possible

Scene management

Dynamic architectural lighting can make your hotel a standout landmark, encouraging guests to share images on social media to help build your brand. Easily change the façade lighting to promote events or celebrations to further differentiate your business. Enhance the in-room guest experience with pre-set lighting scenes to relax or read, and improve guest way finding during the night with the anti-stumble low-level illumination. Make hospitality areas like ballrooms multipurpose through flexible, easy-to-change lighting scenes that maximize your profit.

Bio-adaptive lighting

Good lighting is essential to well-being. Scientifically validated bio-adaptive lighting recipes will enhance your guest’s sense of comfort during their stay. At the start of the day simulate a natural wake-up, energize guests in the breakfast area and the gym. Then reduce light levels in the evening to promote better sleep and provide low-level illumination on the way to the bathroom at night to minimize sleep disruption. Interact hospitality seamlessly integrates wellness features into the guest room.

Energy optimization

In some climates HVAC can account for over half of a hotel’s energy consumption. Linking it to check in/out information via the Property Management System and data from smart occupancy sensors will help optimize energy usage in the guest rooms by turning down systems when rooms are unoccupied. This enables you to keep rooms just as guest want them while reducing energy usage when they are out of the room.

Environmental monitoring

Get automatic notifications if rooms become overheated, undercooled or exceed humidity targets. Sensors embedded in the room control system measure in-room temperature and humidity sharing information via the Interact Hospitality dashboard to monitor the guest room environment notifying staff instantly when there is an issue. Turn the HVAC off automatically and be informed directly via the dashboard if a guest opens the balcony door or window in their room.

Interact dashboard and API

Optimize staff efficiencies and empower your management team to work more effectively with complete visibility of hotel operations via the Interact Hospitality dashboard. Receive a comprehensive, real-time view of the status of all guest rooms on laundry requests, temperature, requests in the business center, and much more.

Open API enables integration with other hotel systems sharing real-time information about your guest room.

Learn how Interact Hospitality enhanced guest experience and staff efficiency at Swissotel in Singapore.

Find out more about Interact Hospitality and how to create smart hotel of the future

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